Reviews For Sport Clips Haircuts of Brick - FedEx Plaza

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1 rating

I’ve been coming here for a while and have always had amazing experiences, especially with Jamie. She’s a doll and my son would look forward to coming. This last time we went there was only one stylist available. My son was in a goofy mood and was not cooperating perfectly. When I was at the register paying a stylist (Katie) RAISED her voice at him say that he “didn’t earn a lollipop” in a very mean tone. My son doesn’t want to come back and tbh it’s not your job to discipline him. He was just goofing around and if you can’t cater to children then just say so. I’m so disappointed.

1 rating

So today I stopped in for a varsity haircut. I checked in online and picked “First Available” stylist. There was no one else waiting so I got Katie B. Her demeanor was not friendly and I sensed she was pissed off about something. I definitely did not get a friendly vibe from her. In fact, I felt the opposite. Before she sat me down I showed her a pic on my phone of what I wanted and the guard #s etc. She nodded like she understood but it didn’t seem like she cared. I almost hesitated and asked for someone else from this first bad impression. She sat me down and proceeded to do a quick job. It seemed like she had the skills to do it but it seemed rushed like she didn’t care how it looked. There was no small talk or friendly conversation with her. I even asked, how she was doing today, to check on her, which I never have to do and so is probably a red flag. I didn’t mind no small talk but it just seemed like she didn’t like me and was trying to get it done no matter how it looked. When she was done I honestly thought it looks shorter than I wanted and the left side is not blended properly so it looks chopped. She didn’t really bother to style it so I literally looked like I had just woken up and the left side is flat and uneven. I combed it myself to style it. It still looks chopped on my left side. What was bad about Katie B is that it really seemed like she hates her job, hates her life and hates her clients. And bad haircuts are the result. When it came time to check out, my credit card was declined several times. I thought this was odd as I had just used it. I did put a large deposit on a car I just bought on the card, so maybe that was it. Katie B was mad about what was happening and probably ready to call the cops on me. I called my credit card company. They said my account was in good standing, there were no holds or fraud on my account and the card should work. I said we tried the transaction at least 3 times and they said they did not see any attempts on their end, so it is probably something wrong at the merchant end. When I told Katie B this she got pissed and said “My end???” In her mind she had already blamed me for the transaction not going through. I remained on the phone with my card company and they suggested we input the number manually. I could tell Katie B was seething. Her manual input did not work so she told another stylist to help me. Luckily the other stylist was nice and able to make it work on the first try. It was the machine, not me or my card that didn’t work. And yet Katie B could barely conceal how much she disliked me. Katie B, if you cannot hide your hate from your clients, find another career. My hair will grow. But I deserve a refund. I think the machine didn’t want to charge me because the stylist, her attitude and her work haircut are bad.

5 rating

Amber at this store does a 100% professional and perfect cut every time... It is especially her attention to little details that I appreciate most. I now only hope that she stays with the store for a long time. Highly-highly recommended! Thank You!

Rated 3.5 out of 5.0 based on 14 Client reviews

Tsipora B. | May 28, 2022 Stylist

"I’ve been coming here for a while and have always had amazing experiences, especially with Jamie. Sh"

Ben P. | December 9, 2021 Haircut

"So today I stopped in for a varsity haircut. I checked in online and picked “First Available” styli"

Jacques V. | May 2, 2021 Stylist

"Amber at this store does a 100% professional and perfect cut every time... It is especially her atte"

Jared P. | June 25, 2020 Overall Experience

"Amazing. Everyone's great!"

tony s. | May 19, 2019 Haircut

"so i've been going here for a year now. and they have done a great and impressing job. i've enjoyed "

Scott T. | April 24, 2019 Overall Experience

"I heard good things so I thought I would give it a try. Dakota did my hair - but she didn't look so"

Charlie P. | March 4, 2019 Overall Experience

"I just got back from the best experience that I have had getting a haircut. I was greeted by a styl"

Billie H. | January 5, 2019 Haircut

"Worst haircut ever there..staff seem to come and go. My son had haircut today ,she just kept cutting"

Jeff J. | June 26, 2018 Overall Experience

"first time getting cut at sportclips ... work in NY and have little time to my regular shop up north"

Robert S. | January 26, 2018 Overall Experience

"your team is always friendly and focused on my satisfaction "